Terms of service
General Terms and Conditions (GTC)
of
TWENTYSEVEN Automotive GmbH, Aischbachstraße 9, 72070 Tübingen, Germany
– hereinafter referred to as "TWENTYSEVEN" –
Version: 06 March 2026 (PP)
1. Scope of Application
These Terms and Conditions apply to contracts concerning the organization and execution of events, functions, and training sessions, as well as all related services and deliveries provided by TWENTYSEVEN and its contractual partners.
The customer's own terms and conditions shall only apply if expressly agreed in advance. In the event of legal disputes, the registered office of TWENTYSEVEN is generally agreed as the place of jurisdiction; German law is agreed as applicable.
2. Conclusion of Contract, Contract Content, Withdrawal by the Organizer
The contract is concluded directly between the participant and TWENTYSEVEN; a booking generally cannot be made through third parties (due to minimum age requirements, data protection, where applicable infection control, and the resulting documentation and proof obligations of TWENTYSEVEN towards third parties)!
The contract comes into effect through the confirmation of participation sent by email from TWENTYSEVEN to the customer.
For liability and insurance reasons, the minimum age for participation is 16 years. Younger participants may, under certain circumstances and after consultation with TWENTYSEVEN (mandatorily before registration), be admitted to participate if they hold the relevant qualifications (racing license or similar) and provided that the nature of the event and/or the track does not preclude this. In the case of a minor participant, the consent of at least one legal guardian is mandatory.
The scope of the contractual services results bindingly from the service description of the offer for the event period, as well as from the corresponding details in the event confirmation / invoice.
TWENTYSEVEN employees are not authorized to make verbal side agreements.
TWENTYSEVEN may withdraw from the contract in cases of force majeure, such as extreme weather conditions, cancellation by the racetrack operator, failure to reach the minimum number of participants, or for other important reasons. In such cases, the participation fee will be refunded to the participant in full. Further claims by the participant against TWENTYSEVEN are excluded, except in cases of intentional or grossly negligent conduct by TWENTYSEVEN or its vicarious agents. TWENTYSEVEN is not liable for the loss of driving time on the racetrack due to accidents, other driving impairments, vehicle damage, poor weather conditions, or similar. In such cases, the participant has no claim to a refund or reduction of the participation fee.
3. Payment Methods and Payment Deadlines, Credit Balance
By registering, the customer undertakes to immediately pay the participation fee valid at the time of booking, as well as the costs for any additional services booked ("Payment Due Immediately").
TWENTYSEVEN has the right to change the participation fee for an event at any time; the price stated online at the time of booking generally applies. A subsequent change of the price for existing bookings is, of course, excluded.
Through a payment service provider ("PSP"), the customer is offered various payment methods that are, in principle, free of charge for the customer. The general terms and conditions of the PSP apply and are made accessible to the customer before completion of the payment process.
Cash payments are only accepted if they are made at the time of registration.
Credit Balance — TWENTYSEVEN may set up a credit account for each customer in the form of a personalized voucher ("Private Coupon") with a unique code. The code is communicated to the customer upon initial creation of the voucher. TWENTYSEVEN will gladly provide information about the credit balance and its development upon request.
The credit account and its administration are generally free of charge. Existing credit does not bear interest. The credit account cannot be overdrawn. Existing credit is tied to the account holder personally and is non-transferable, even in part.
The credit account can be topped up through payments by the customer or through credits issued by TWENTYSEVEN.
The credit can be used until fully exhausted for the customer's bookings; for this purpose, the voucher code must be provided at the time of booking. Subsequent use of credit is not possible.
A refund of existing credit is generally not possible, unless the customer actively terminates the business relationship with TWENTYSEVEN and informally requests deletion from the customer database, as they do not plan to participate in further events in the foreseeable future. In this case, the credit will be transferred, less a processing fee of EUR 50.00, within 30 days of receipt of the deletion request, to a bank account to be designated by the customer.
4. Cancellation
Cancellation of a booked event must in all cases be submitted to TWENTYSEVEN in writing or by email (pascal@27-automotive.de).
The following costs apply upon cancellation of an event:
| Time of cancellation | Cancellation fee |
|---|---|
| Up to 60 days before | 50 % |
| 59 – 30 days before | 75 % |
| From 29 days before | 100 % |
The cancellation fees generally relate to the participation fee paid for the booked event; no cancellation fees apply to any additional services booked; only the additional service "Rebooking Option" (see below) is generally due in full.
The refund of the amount reduced by the cancellation fees is generally made by transfer to a bank account to be designated by the cancelling customer, unless the customer expressly agrees to a refund by credit to their credit account.
Rebooking Option — With the additional service "Rebooking Option," TWENTYSEVEN offers, for selected events, the possibility of improving the cancellation conditions for the booked event in return for payment of a fee.
The Rebooking Option can be booked up to a maximum of 30 days before the start of the booked event and only as part of the booking – not subsequently after the booking has been completed.
By booking the Rebooking Option, the customer acquires the right to cancel their booked event at the latest three business days before the start of the event for one of the following reasons:
- Health reasons of the named participant
- Professional reasons of the named participant
- Technical reasons (e.g., defect of the vehicle named for the event that cannot be remedied before the booked event)
The reason must be reported to TWENTYSEVEN immediately in writing or by email and must in all cases be certified in writing by a competent third party (e.g., treating physician, employer, garage, accident report, or similar). TWENTYSEVEN reserves the right to review the validity of the claim and, if necessary, to request further evidence.
If the claim is justified, the customer receives from TWENTYSEVEN a credit in the form of a personalized, non-transferable voucher for the amount paid, including all booked additional services (with the exception of the cost of the Rebooking Option – this is due in full in any case). The voucher is valid for 3 years from issuance, until the end of the year (example: issued on 23 June 2025, therefore valid until 31 December 2028).
Substitute Driver Arrangement — In principle, the customer is entitled to transfer their place to another person qualified to participate in the event booked by the customer ("substitute driver"). The substitute driver provided by the customer only needs to be named on-site during registration or identify themselves as such; prior notification to TWENTYSEVEN is not required.
Naming a substitute driver is generally free of charge. Any payment by the substitute driver must be made directly to the named customer.
A change to the booking (e.g., adding or removing additional services) is generally not possible.
If the customer is unable to find a substitute driver and commissions TWENTYSEVEN to search for one, this is only possible if there is a waiting list and a lead time of at least 7 days before the start of the event.
In the event of success – TWENTYSEVEN finds a substitute driver in advance of the event – the cancellation fees for the participant are reduced to 50% of the participation fee paid.
The participant remains free to demonstrate that TWENTYSEVEN incurred no costs or lower costs as a result of the cancellation.
5. Disclaimer of Liability
The participant takes part in TWENTYSEVEN events at their own risk.
The participant bears sole civil and criminal responsibility for all damages caused by them or by the vehicle they use, unless these General Terms and Conditions provide otherwise.
By submitting their registration, the participant declares their waiver of claims of any kind for damages arising in connection with the events, namely against the organizer, the marshals, the medical personnel, the racetrack owners, sponsors, race services, and other persons connected with the organization of the event, including their vicarious agents and assistants.
This disclaimer of liability does not apply to damages arising from injury to life, body, or health based on an intentional or negligent breach of duty – including by a legal representative or vicarious agent of the released group of persons – and does not apply to other damages based on an intentional or grossly negligent breach of duty – including by a legal representative or vicarious agent of the released group of persons.
Disclaimer of liability among participants: if (also) vehicles not duly registered for public road traffic and consequently not covered by motor vehicle liability insurance (race cars) are permitted to participate in an event, the participant waives claims of any kind against the other participants (drivers or passengers), their helpers, and the owners or keepers of the other vehicles for damages arising in connection with participation in the event.
The disclaimer of liability among participants pursuant to the above paragraph does not apply if the event is one that is not designed to achieve maximum speed and in which only vehicles duly registered for public traffic – and thus covered by motor vehicle liability insurance – are permitted to participate, provided that this is also not a practice run for such an event.
The disclaimer of liability among participants does not apply to damages arising from injury to life, body, or health based on an intentional or negligent breach of duty – including by a legal representative or vicarious agent of the released group of persons – and does not apply to other damages based on an intentional or grossly negligent breach of duty – including by a legal representative or vicarious agent of the released group of persons.
The participant themselves is liable to the organizer for ensuring that only they personally drive the vehicle they have registered. Deviations from this require the approval of TWENTYSEVEN.
TWENTYSEVEN assumes no warranty for the condition of the racetrack and its associated facilities.
The participant is responsible for ensuring adequate insurance coverage (e.g., accident, liability, and where applicable motor vehicle and health insurance). TWENTYSEVEN expressly recommends checking the validity of existing insurance policies with the insurer before participating and obtaining written confirmation of their validity.
Data protection–related grounds for claims are not covered by this liability provision.
6. Technical Provisions
The following applies in principle: the vehicle used must be in perfect, operationally safe condition; the vehicle itself must not pose any direct danger; this concerns in particular – but not exclusively – the following points:
- For events explicitly advertised only for road-legal vehicles, the vehicle must have both a valid registration and be compliant with road traffic regulations (StVO). Transfer plates or red plates are not permitted. Participation with slicks is prohibited at these events.
- Participation with electric and hybrid vehicles is only possible with prior approval, as not all tracks currently have the necessary recovery facilities.
- The driving noise must not exceed the limit applicable to the respective racetrack. The applicable limit can be found in the event announcement.
- In any case – regardless of a limit specified by the track – the noise level determined in a static measurement must not exceed 105 dB.
- The assigned start number must be affixed clearly visibly to the vehicle.
- TWENTYSEVEN offers at least one driver briefing at every event, providing information on the applicable technical provisions, the schedule of the day, and any special features; attendance is strongly recommended even for experienced participants.
- A camera mounted on or in the vehicle must be additionally secured against loss ("safety tether," additional wire securing, etc.).
- A tow eye must be fitted.
- Loose objects must be unloaded.
The participant alone is responsible for the proper technical condition of their vehicle!
Compliance with these basic rules is essential to ensure safety. In the event of violations, TWENTYSEVEN is entitled, without further warning, to exclude the participant from participation in the event. No refund or reduction of the participation fee will be made in such cases.
7. Protective Clothing
The following applies in principle: every participant is obliged to protect themselves against the consequences of an accident, fall, or similar by wearing optimal protective clothing!
Track-suitable protective clothing (consisting of a fire-retardant driver's suit, gloves, and where applicable a HANS device) is recommended but – unless otherwise specified by the track – not mandatory; the wearing of a suitable protective helmet, however, is always mandatory. Likewise, seat belts must generally be worn at all times!
Compliance with these basic rules is essential to ensure safety. In the event of violations, TWENTYSEVEN is entitled, without further warning, to exclude the participant from participation in the event. No refund or reduction of the participation fee will be made in such cases.
8. Conduct During the Event
The following applies in principle: every participant must behave throughout the entire event in such a way that other participants are not endangered by their conduct; this concerns in particular – but not exclusively – the following points:
- Throughout the entire duration of the event, the participant must follow the instructions of TWENTYSEVEN staff and the track operators.
- Should a participant require medical assistance during an event, the participant releases the physicians treating them on-site from their medical confidentiality obligations towards TWENTYSEVEN staff.
- Throughout the entire event, there is an absolute alcohol ban (0.0 per mille). In the case of consumption of alcohol, drugs, or medication that impairs driving ability, a driving ban applies for the entire day.
- In training and, where applicable, in races, drivers of varying speeds may encounter one another, so particular caution and mutual consideration are required.
- Stopping on the track – for whatever reason – is strictly prohibited. In the event of technical defects, the vehicle must be parked in an orange-marked recovery bay.
- The use of drones – for whatever purpose – is generally prohibited!
- TWENTYSEVEN offers at least one driver briefing at every event, providing information on the applicable rules, the schedule of the day, and any special features; attendance is strongly recommended even for experienced participants.
Compliance with these basic rules is essential to ensure safety. In the event of violations, TWENTYSEVEN is entitled, without further warning, to exclude the participant from participation in the event. No refund or reduction of the participation fee will be made in such cases.
9. Infection Protection
The participant is obliged to comply with all hygiene measures prescribed by the relevant authorities. The participant will be informed of these in detail by TWENTYSEVEN in advance of each event.
Compliance with these hygiene rules is essential to ensure the best possible infection protection. In the event of violations, TWENTYSEVEN is entitled, without further warning, to exclude the participant from participation in the event. No refund or reduction of the participation fee will be made in such cases.
10. Transponder
In some event formats, each participant's vehicle is equipped with a transponder. The recording of lap times serves solely to verify the proper group assignment of the individual participant and not for sporting comparison. For safety reasons, a participant whose vehicle is not equipped with a transponder cannot take part in such an event. Lap times in the groups for road vehicles are generally not published, as the events are not intended for achieving maximum speeds and/or minimum lap times. Should the transponder be damaged during use by the participant (for whatever reason, such as improper mounting, fall, collision, or similar) or be lost, the participant must bear the cost of repair or replacement. Should a participant fail to return the transponder after the end of the event, the transponder must be returned immediately by registered mail or insured parcel to TWENTYSEVEN's registered office. Should the transponder not have been received by TWENTYSEVEN within 30 days of the end of the event, the replacement value of the transponder at the then-current daily price must be paid to TWENTYSEVEN. TWENTYSEVEN will issue a proper invoice for this and provide evidence of the costs actually incurred. In this case, the transponder becomes the property of the participant.
11. Photographs / Publication of Lap Times
Photographs and video recordings possibly made of the participants of an event and their companions may be published by TWENTYSEVEN without further release; in particular, these may be made available for retrieval and viewing on social media and the TWENTYSEVEN website. By participating in the event, the participant declares their consent to this within the meaning of Section 22 of the German Act on Copyright in Works of Visual Arts and Photography (Kunsturheberrechtsgesetz).
If the participant books the additional service "Timing," or if it is included in the participation fee, they agree that their best lap time of the event may be published both at the event location by posting and/or via monitor, as well as via TWENTYSEVEN's online presence (homepage, social media, etc.) and publicly accessible databases such as www.mylaps.com.
12. Right of Admission / House Rules
TWENTYSEVEN reserves the right, even without prior warning, to exercise its right of admission and to remove visitors, participants (or their companions), and third parties from the premises in the event of a violation of the provisions listed here or due to other unacceptable behavior.
Commercial sales at the event location, by whomever, are prohibited without the express written consent of TWENTYSEVEN. In the event of violations, TWENTYSEVEN is entitled, without further warning, to issue an expulsion from the premises. A participant acting in violation may be excluded from the event without prior warning. No refund or reduction of the participation fee will be made in such cases.
13. Data Protection
In the initiation, conclusion, execution, and reversal of a contract with TWENTYSEVEN, data is collected, stored, and processed by TWENTYSEVEN within the framework of statutory provisions. By participating in the event, the participant declares their consent to this.
TWENTYSEVEN assures that the participant's personal data will not be passed on to third parties, unless TWENTYSEVEN is legally obliged to do so or the participant has expressly consented in advance. To the extent that TWENTYSEVEN uses the services of third parties for the execution and processing of processing operations, the provisions of the German Federal Data Protection Act are observed. The personal data that the participant provides to TWENTYSEVEN during registration or by email (e.g., name, contact details) is processed only for correspondence with the participant and only for the purpose for which it was provided to TWENTYSEVEN.
TWENTYSEVEN passes on the participant's data only to the shipping companies commissioned with delivery, insofar as this is necessary for the delivery of goods. For the processing of payments, TWENTYSEVEN passes on the participant's payment data to the credit institution commissioned with the payment. Personal data provided to TWENTYSEVEN via its website is stored only until the purpose for which it was entrusted has been fulfilled. To the extent that commercial and tax law retention periods must be observed, the duration of storage of certain data may be up to 10 years.
When visiting the TWENTYSEVEN website, the IP address currently used by the participant's PC, the date and time, the browser type and operating system of the participant's PC, as well as the pages they view, are logged. However, this does not allow TWENTYSEVEN to draw any conclusions about personal data, nor is this intended.
Should the participant no longer agree to the storage of their personal data, or should it have become irrelevant, TWENTYSEVEN will, upon corresponding instruction and within the framework of statutory provisions, arrange for the deletion, correction, or blocking of the participant's data, including – where possible – at third parties. Upon request, the participant will receive free information about all personal data that TWENTYSEVEN has stored about them. For questions regarding the collection, processing, or use of their personal data, or for information, correction, blocking, or deletion of data, the participant should contact:
TWENTYSEVEN Automotive GmbH Aischbachstr. 9 72070 Tübingen Germany pascal@27-automotive.de www.twentyseven-trackdays.de
Final Provisions
The place of payment is the registered office of TWENTYSEVEN Automotive GmbH, Tübingen.
The exclusive place of jurisdiction – including for disputes relating to cheques and bills of exchange – in commercial dealings is the registered office of TWENTYSEVEN Automotive GmbH. If a contractual partner meets the requirements of Section 38 (1) of the German Code of Civil Procedure (ZPO) and has no general place of jurisdiction within Germany, the place of jurisdiction of TWENTYSEVEN Automotive GmbH applies.
German law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). In the case of a commercial sale between both parties, the registered office of TWENTYSEVEN Automotive GmbH is the sole place of jurisdiction.
Should one or more provisions of these Terms and Conditions become invalid or contain a gap, the remaining provisions shall not be affected thereby. In this case, the contracting parties are obliged to replace the invalid provision with one that comes as close as economically possible to the invalid one, or that fills the gap.
TWENTYSEVEN Automotive GmbH, Aischbachstraße 9, 72070 Tübingen, Germany